Please, take a note that 4 (four) different forms are provided below for different means of making payment. Therefore, you need to look out for the payment notification form for the means of making payment that you used to make your payment.

Kindly avoid filling the wrong form.

 

For Cash Deposit Pending Transaction Notification

Date of Transaction*
Bank Paid To*
Deposit Slip Number*
Amount Paid*
Depositor Name (As written on the deposit slip)*
Your Username*
Your Valid Email Address*
Your Active Telephone Number*
Submit Cash Deposit Details

 

 

For Mobile App, USSD Code or Online Banking Transfer Transaction Notification

Date of Transaction*
Bank Transferred To*
Amount Transferred*
The Account Name You Transferred the Money form*
Time of Transaction*
Your Username*
Your Valid Email Address*
Your Active Telephone Number*
Submit Mobile App, USSD & Online Banking Transfer Details

 

 

For ATM Transfer Pending Transaction Notification

Date of Transaction*
Bank Transferred To*
Amount Transferred*
Location of ATM*
Time of Transaction*
Your Username*
Your Valid Email Address*
Your Active Telephone Number*
Submit ATM Transfer Details

 

 

FOR VOGUEPAY TRANSACTION ISSUE

Date of Transaction*
Transaction ID*
Email Address Used For The Transction*
Quantity of SMS Ordered For*
Your Username*
Your Valid Email Address*
Your Active Telephone Number*
Submit Voguepay Transaction Details

 

CUSTOMER CARE SERVICE TIMING
You can communicate with one of our customer care representatives through any of the media listed on the Contact Us page based on the day and time of the day.

Telephone Call : MONDAY - FRIDAY (9:00am - 4:00pm) Excluding public holidays

Text Message : MONDAY - SUNDAY (24/7)

 

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