Please, take a note that 4 (four) different forms are provided below for different means of making payment. Therefore, you need to look out for the payment notification form for the means of making payment that you used to make your payment.
Kindly avoid filling the wrong form.
For Cash Deposit Pending Transaction Notification
For Mobile App, USSD Code or Online Banking Transfer Transaction Notification
For ATM Transfer Pending Transaction Notification
FOR VOGUEPAY TRANSACTION ISSUE
CUSTOMER CARE SERVICE TIMING
You can communicate with one of our customer care representatives through any of the media listed on the Contact Us page based on the day and time of the day.
Telephone Call : MONDAY - FRIDAY (9:00am - 4:00pm) Excluding public holidays
Text Message : MONDAY - SUNDAY (24/7)